Allow your HDS Support Representative to access this computer

  1. Click this link: Windows download

    A small program is being downloaded to this computer right now.

  2. Launch the downloaded program.
    It may be in your Downloads folder.

  3. Give the 9-digit number to your HDS Support Representative.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.